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Shipping & Returns

Ordering From Modern Style Rugs:

Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order.


Delivery schedule:

We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within one working day, please allow 4-7 days for delivery within the UK. 7-10 days for Europe and 7-14 days Rest of World.

 

Payment:

We accept payment by Cash, Cheques (sent by registered mail)We also accept PayPal, safe online payments that allow you to pay with your credit or debit card. Buyers from outside the UK please note: WE DO NOT ACCEPT CHEQUES OR MONEY ORDERS IN ANY OTHER CURRENCY OTHER THAN GB POUNDS STERLING £’s

 

Packaging:

At Modern Style Rugs, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge.

 

Deliveries to UK mainland (inc. Northern Ireland)

For UK mainland deliveries, postage will be charged at cost. The postage cost per item should be shown along side the item description, if it is not, please email Modern Style Rugs for a quote. Items mailed within the UK will normally be sent on next day delivery. If a buyer requires Special Delivery or an expedited service please email the above for a quote BEFORE placing your order. Modern Style Rugs reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

 

Overseas & non-mainland UK:

For overseas and non-mainland UK deliveries, postage will be charged slightly more, please see International delivery rates. If a buyer requires enhanced insurance or an expedited service please email the above for a quote BEFORE placing your order. Modern Style Rugs reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

 

Returns:

If you are not happy with your purchase, please contact us within 14 days. We will make a refund, provided the goods are returned in the same condition and in secure packaging. Please package the rug back up and we will arrange for one of our couriers to collect your order from you at your first convenince.

 

Price Promise:

The rug must be publicly available for purchase on a UK based website that has the ability to take payment. The price must include VAT and delivery costs to the UK. We reserve the right to refuse any price match application.



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